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How Customers Think:

Essential Insights Into the Mind of the Market ; [what Consumers Can't Tell You and Competitors Don't Know]
Voorkant
7 Recensies
Harvard Business Press, 2003 - 323 pagina's
Despite the time and money spent on market research through focus groups and questionnaires, 60 to 80 percent of all new products and services fail. Why do consumers often say one thing to marketers, yet do something entirely different in the market?

Industry innovator Gerald Zaltman argues that the answer lies in how the mind works. When it comes to buying, 95 percent of the decision-making process takes place in the subconscious, yet traditional marketing methods barely scratch the surface of thought. In this book, Zaltman introduces a fresh way of thinking and an unusual set of tools for digging deeper into what he calls "the mind of the market" -- that complex interplay between the consumer's and the marketer's thinking that determines the commercial fate of anything new.

Building on research from neurology, sociology, biology, and others, Zaltman reveals how people really create meaning. Through eye-popping examples from his work with companies including Coca-Cola, Procter & Gamble, and Reebok, he illustrates how leading companies are transforming these new insights into products and services with unprecedented value to customers.

An illuminating look at how our minds, bodies, and surroundings interact to drive our buying decisions, this book unveils the next source of competitive advantage for companies everywhere.

  

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Review: How Customers Think: Essential Insights into the Mind of the Market

Gebruikersrecensie  - Startup Weekend - Goodreads

As human beings, we make the majority of our decisions and formulate the majority of our opinions in the subconscious mind. However, there's a critical gap in the way we do market research: we go and ... Volledige recensie lezen

Review: How Customers Think: Essential Insights into the Mind of the Market

Gebruikersrecensie  - Muhammad Khan - Goodreads

interesting Volledige recensie lezen

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Verwijzingen uit webpagina's toevoegen

CEO Blog - Time Leadership: How Customers Think
I read a book called "How Customers Think, Essential Insights into the Mind of the Market" by Gerald Zaltman. It is a cross between a psychology book and a ...
www.jimestill.com/ 2008/ 01/ how-customers-think.html

How Customers Think - Boek - BESLIST.nl
Bekijk en vergelijk informatie, beoordelingen, vragen & antwoorden en de beste winkels voor 'How Customers Think' op BESLIST.nl ▪ Boeken Engels ...
boeken_engels.beslist.nl/ boeken_engels/ d0000118535/ How_Customers_Think.html

How Customers Think - Marketing & Strategy Innovation Blog
by: Roger Dooley“About 95% of all thought, emotion, and learning occur in the unconscious mind - that is, without our conscious awareness
blog.futurelab.net/ 2007/ 07/ how_customers_think.html

Neuromarketing » How Customers Think
How Customers Think - Essential Insights into the Mind of the Market by Gerald Zaltman is a must read for anyone interested in neuromarketing. ...
www.neurosciencemarketing.com/ blog/ articles/ how-customers-think.htm

How Customers Think — Summary | getabstract
Download the five-page summary of How Customers Think by Gerald Zaltman (Harvard Business Press, 2003). Essential Insights into the Mind of the Market
www.getabstract.com/ ShowAbstract.do;jsessionid=7SASmt2eLyfwEjl2?dataId=4789

Cool Marketing Stuff: The Best Marketing Blogs, Books, Sites, and ...
We are constantly uncovering new insights into the way the mind works which can be used to better understand the consumer. I highly recommend How Customers ...
coolmarketingstuff.blogspot.com/ 2008/ 01/ how-customers-think.html

Business Summaries - How Customers Think by Gerald Zaltman
Get free book summaries from businesssummaries.com for executives and entrepreneurs who are too busy to read a lot of books but need to be updated with the ...
www.bizsum.com/ 2page/ b_HowCustomersThink.php

How Customers Think: Essential Insights into the Mind of the Market
How Customers Think: Essential Insights into the Mind of the Market. by Gerald Zaltman,. Harvard Business School Press ...
www.manyworlds.com/ exploreCO.aspx?coid=CO2304125392

How Customers Think: Essential Insights into the Mind of the ...
How Customers Think: Essential Insights into the Mind of the Market (Hardcover) Author(s): Gerald Zaltman DOI: 10.1225/8261 ...
doi.contentdirections.com/ mr/ hbsp.jsp?doi=10.1225/ 8261

econpapers: How Customers Think: Essential Insights into the Mind ...
How Customers Think: Essential Insights into the Mind of the Market: by Gerald Zaltman, Harvard Business School Press, February 2003, ISBN: 1578518261, ...
econpapers.repec.org/ article/ cupjadres/ v_3A44_3Ay_3A2004_3Ai_3A02_3Ap_3A216-218_5F00.htm

Over de auteur (2003)

Jerry Zaltman is a Professor of Marketing at Harvard Business School and a fellow at Harvard University's interdisciplinary Mind, Brain, Behavior Initiative.

Bibliografische gegevens