books.google.nl - Businesses must constantly adapt to remain competitive and cannot be held back by static IT systems. Riva is a pioneering method for business process management used to design, model, analyse and record. The methods described in the book work on a business level, but they are IT-orientated and willl...http://books.google.nl/books/about/Business_Process_Management.html?hl=nl&id=qK-d0AjuMmQC&utm_source=gb-gplus-shareBusiness Process Management
BCS Learning & Development Limited, 2005 - 363 pagina's
Businesses must constantly adapt to remain competitive and cannot be held back by static IT systems. Riva is a pioneering method for business process management used to design, model, analyse and record. The methods described in the book work on a business level, but they are IT-orientated and willl be invaluable to those who want to improve or design business processes or organisational structures to identify IT solutions, especially those involving BPM systems, workflow or document management.
Martyn Ould has more than 30 years of software development and business process management experience, working for leading software houses and management consultancies Deloitte, Praxis and Logica. He teaches at Oxford and Bristol universities and pioneered the development of the Riva method for business process management.
