"This book provides a collection of methodologies and tools that can be used in managing relationships and performance of IT outsourcing"--Provided by publisher.

Two significant factors combine to drive the phenomenon of e-Business. Competition constantly motivates companies in their marketplaces, while rapidly developing information ...

This book is a widely popular selection of practical hints and tips on how to solve real problems and make the most out of Outsourcing. Presented in a unique comic strip format ...

This new volume in the dvances in Management Information Systems series presents assessments of past and current research in Information Technology Outsourcing, new and ...

Business Process Outsourcing (BPO)-the sourcing of business services through external third parties-is a global phenomenon, which generated nearly $300 billion worldwide in ...

The book, in its new edition, continues to present the fundamental concepts of Business Process Outsourcing (BPO) and its applications in Indian industry. Divided into 19 ...

This book contains 14 carefully reviewed and selected papers from the 4th Workshop on Global Sourcing, held in Zermatt, Switzerland, March 22-25, 2010. They have been gleaned ...