Global Sourcing of Information Technology and Business Processes: 4th International Workshop, Global Sourcing 2010, Zermatt, Switzerland, March 22-25, 2010, Revised Selected PapersSpringer Science & Business Media, 9 sep 2010 - 271 pagina's This edited book is intended for use by students, academics and practitioners who take interest in outsourcing and offshoring of information technology and business pr- esses. The book offers a review of the key topics in outsourcing and offshoring, po- lated with practical frameworks that serve as a tool kit to students and managers. The range of topics covered here is wide and diverse. The sourcing models available to client firms are discussed in great depth and the decision-making processes and c- siderations regarding the sourcing model and sourcing settings are examined. Vendor capabilities as well as client capabilities are studied in depth and links are offered to the various sourcing models. Issues pertaining to knowledge and expertise are also discussed throughout the book. Last but not least, the book examines current and - ture trends in outsourcing and offshoring, paying particular attention to the role that CIOs will play in shaping their sourcing strategies. The book is based on a vast empirical base brought together through years of - tensive research by the leading researchers of outsourcing and offshoring. June 2010 Ilan Oshri Julia Kotlarsky Organization Global Sourcing Workshop is an annual gathering of academics and practitioners. Program Committee Workshop Chair Leslie Willcocks (London School of Economics, London, UK) Workshop Committee Julia Kotlarsky (Warwick Business School, Coventry, UK) Ilan Oshri (Rotterdam School of Management, Rotterdam, The Netherlands) Joseph Rottman (St. Louis University, St. |
Inhoudsopgave
Strategic Orientation in the Globalization of Software Firms | 1 |
The Determinants of Success | 26 |
Exploring the Media Mix during ITOffshore Project | 43 |
Making It Happen | 55 |
Management of Globally Distributed Software Development Projectsin MultipleVendor Constellations | 69 |
Knowledge Integration in Global RD Networks | 82 |
Researching Discourses in IT Outsourcing | 103 |
Governance of Offshore IT Outsourcing at Shell Global Functions ITBAM Development and Application of a Governance Framework to Improve O... | 119 |
Are They Ready to Successfully Deliver? | 151 |
The Case of Mission Critical Outsourcing | 185 |
The Impact of Switching Costs | 202 |
The Role of Contracts and Informal Relations in the Governance of IT Outsourcing Processes | 217 |
Arbiters of Mid and GroundLevel Innovation | 233 |
Measurement Excellence and Its Importance in Achieving Long Term Value | 250 |
Author Index | 271 |
Overige edities - Alles bekijken
Global Sourcing of Information Technology and Business Processes: 4th ... Ilan Oshri,Julia Kotlarsky Gedeeltelijke weergave - 2010 |
Global Sourcing of Information Technology and Business Processes Ilan Oshri,Julia Kotlarsky Geen voorbeeld beschikbaar - 2011 |
Veelvoorkomende woorden en zinsdelen
achieve activities analysis application approach arrangements benefits Beulen building capabilities client collaboration communication considered context continuity contract costs culture decision defined deliver delivery demand described discussed DUTCH effective et al example execution expectations experience factors findings firms focus focused framework function global governance identified implementation important improvement increase indicated industry influence Information Systems innovation integration internal interviews involved issues Journal knowledge learning literature Living Labs locations Management means measures offshore operations organisation organization outsourcing parties performance perspective practice questions refers relation relationship responsibilities risks role SaaS service providers shared shows social software development sourcing specific strategy structure success Supplier supply survey switching Table theory tion transfer transition trust understanding units vendor Willcocks