Handbook of Conflict Management Research

Voorkant
Oluremi B. Ayoko, Neal M. Ashkanasy, Karen A. Jehn
Edward Elgar Publishing, 31 jul 2014 - 576 pagina's

This unique book draws together current thoughts and research in conflict management. Specifically, it brings a wealth of knowledge from authorities in the field on emerging issues such as power in conflict, cognition and emotions in conflict, leading

 

Inhoudsopgave

The history and future of conflict definitions and typologies
3
2 Beneficial and detrimental effects of conflict
19
3 Cooperative and competitive conflict managemen tin organizations
33
Variations in conflict configurations
51
5 Understanding highstakes conflicts
66
6 Identifying gaps between the conceptualization of conflict and its measurement
79
PART 2 ON THE EFFECTS OF CULTURE AND DIVERSITY
91
Effects of team power structures on team conflict and team outcomes
93
Examining organizational anger norms impact on anger expression outcomes
270
PART 5 CONFLICT AND NEGOTIATION
289
18 Reframing hierarchical interactions as negotiations to promote change in healthcare systems
291
19 Negotiation processes as sources of and solutions to interorganizational conflict
308
Reaping or resisting the power of a phantom BATNA
328
An interdisciplinary analysis of the nature and consequences of deception at the bargaining table
343
PART 6 ON THE ROLE OF ORGANIZATIONAL CONTEXT
361
22 Approaches to the study of employees territoriality conflict emotions and wellbeing
363

A new frontier for conflict management research and practice
109
A close look at the implication of direct versus indirect confrontation
136
A climatoeconomic perspective
155
PART 3 CONFLICT WITHIN AND BETWEEN TEAMS
171
11 The role of voice in managing conflict
173
12 Strategies for developing trust through constructive conflict resolution in teams
193
The innovative newcomer challenge
205
14 Coping with intragroup conflict
221
PART 4 THE ROLE OF COGNITION AND EMOTION
237
15 Team mental models and intragroup conflict
239
16 Conflict emotional intelligence and emotional regulation at work
254
23 Ethics in international business negotiations
382
24 Understanding the messy relationship between faultlines and conflict
403
PART 7 CONFLICT AND LEADERSHIP
425
Matching leadership behaviors to conflict types
427
Transformational leadership and followers cultural orientation
440
PART 8 LEARNING AND TEACHING CONFLICT MANAGEMENT
459
27 Negotiator bandwidth
461
Dynamics and interventions
480
The state of the practice
493
Index
509
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