Voice and Silence in OrganizationsJerald Greenberg, Marissa S. Edwards Emerald Group Publishing, 7 jan 2009 - 298 pagina's Among the most fundamental decisions made by people in the workplace involves whether or not to express their ideas and concerns-or even if it is possible to do so. Are employees encouraged to speak up or to pipe down? Do they share ideas openly or do they remain silent in ways that are hurtful to individuals and harmful to the functioning of their organizations? Moving beyond the extreme actions of whistle-blowers, questions about having voice (can I speak?), exercising voice (do I speak?), the content of voice (what do I say?), and presumed reactions to voice (how will others respond to what I say?) are ubiquitous ones that frame the everyday behavior of people in organizations. "Voice and Silence in Organizations" is a collection of 12 original essays that address these and related issues from a wide variety of scholarly perspectives. This work comprises of chapters by highly regarded psychologists, sociologists and management scholars from around the world offer new conceptual insights and empirical findings that promise to become valuable contributions to this burgeoning area. As the first book of its kind on this topic, Voice and Silence in Organizations is poised to become a classic. |
Inhoudsopgave
Psychological Processes | 35 |
Organizational Dynamics | 173 |
Conclusion | 273 |
About the Authors | 293 |
Veelvoorkomende woorden en zinsdelen
Academy of Management anger anticipated emotions Applied Psychology argue Ashford attributions bullying chapter climate of silence cognitive communication appropriateness conceptual concerns constructs context decision decision-making defensive voice Detert deviant behavior Dutton Dyne Edmondson emotional abuse empirical employee silence employee voice engage example expressive factors fairness fear feedback feel focused Greenberg Harlos individuals influence instrumental interaction interpersonal issues Journal of Applied Journal of Management Journal of Personality Keltner leaders leadership literature Management Journal Management Review Martinko Miceli Morrison & Milliken motives mum effect negative organizational behavior organizational justice organizational learning organizational silence ostracism outcomes participants perceived perceptions Personality and Social positive potential predict problems procedural justice professional loyalty reactance relationship remain silent responses role silence in organizations situation Social Psychology speaking Specifically spiral of silence subordinates suggests supervisors target tempered radicalism theory Thibaut voice and silence voice opportunities voice procedures whistle-blowing Williams workplace workplace bullying