Managing Projects in Telecommunication ServicesJohn Wiley & Sons, 13 okt 2006 - 272 pagina's Effective project management tailored to the needs of the telecommunications industry "In our rapidly changing world, the information and communication technologies and services have an immense impact on virtually all aspects of our lives. . . . With his deep understanding of the telecommunication services, and his rich experiences in both standardization activities and teaching practice, [Dr. Sherif's] book provides a very clear analysis of development projects in telecommunication services. I believe the readers will find this book very useful and interesting." "Dr. Sherif's book is an important contribution to the project management literature. With the domination of the service economy in recent years, the book addresses the unique features of telecommunication services, a critical pillar of the service sector. Development projects in telecommunications require combining good knowledge of the fundamentals of project management with clear understanding of the complexities arising from fast-changing technology, deregulations, standards, accountability, and supply chain management difficulties. This book addresses the much-needed integrative approach very well." While there has been much written about project management, the vast majority of the literature focuses on industrial design and production. In Managing Projects in Telecommunication Services, Mostafa Hashem Sherif effectively demonstrates the unique requirements of projects in telecommunication services and, consequently, the benefits of an integrated approach to project management that is specifically tailored to the telecommunications industry. Managing Projects in Telecommunication Services draws from a wide range of disciplines, including organizational management, motivation, quality control, and software engineering. All the theory and practical guidance that an effective telecommunications project manager needs is provided. The text is divided into three main parts:
Chapters are loaded with examples and case studies, many from the author's personal experience, that demonstrate the benefits of good project management and the consequences of poor project management. Each chapter includes a summary of key points. References are also provided to facilitate further research and study. For project managers as well as students in telecommunications, this text is unsurpassed. It not only covers the theory and practice of effective project management, it also tailors its discussion specifically to the unique needs of the telecommunications industry. (PMBOK is a registered mark of the Project Management Institute, Inc.) |
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... Outsourcing 101 The Communication Plan 102 Audience 102 Circumstances 103 Nature of Information 103 Content of the Plan 104 Communication Channels 104 One-on-One Communication 105 Meetings 105 Telephony and Teleconferences 107 E-Mail ...
... Change Project Success or Service Success? Competition and Government Policies Standardization Outsourcing References Index 219 221 221 223 223 224 225 227 228 229 239 FOREWORD If ever there was a “tip of the iceberg” xii CONTENTS.
... outsource peripheral functions. While production systems are becoming more complex and interdependent and their potential failures more compelling, the organizational interfaces are being revised, updated, or re-engineered. Not ...
... outsourced. Finally, competitive pressures are forcing service companies to deliver their products faster, with higher quality and with lower cost. Conducting successful projects in such a dynamic and risky environment requires the ...
... outsourced many functions, and rely on numerous intermediaries in their delivery process. Furthermore, new products or services must be backward compatible with the legacy systems and the prevailing organizational arrangements. This is ...
Inhoudsopgave
1 | |
19 | |
3 The Project Management Context | 43 |
4 Scope Management | 61 |
5 Time and Cost Management | 87 |
6 Information and Communication Management | 99 |
7 Resources Management | 111 |
8 Quality Management | 135 |
9 Vendor Management | 157 |
10 Risk Management | 177 |
11 Service Development | 197 |
12 Some Final Thoughts | 223 |
References | 229 |
Index | 239 |
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Managing Projects in Telecommunication Services Mostafa Hashem Sherif Geen voorbeeld beschikbaar - 2006 |
Managing Projects in Telecommunication Services Mostafa Hashem Sherif Geen voorbeeld beschikbaar - 2006 |
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Management of Technology Innovation and Value Creation: Selected Papers from ... Mostafa Hashem Sherif,Tarek M. Khalil Geen voorbeeld beschikbaar - 2008 |