A+ Guide to IT Technical Support (Hardware and Software)
Cengage Learning, 6 jan. 2016 - 1119 pagina's
This step-by-step, highly visual text provides a comprehensive introduction to managing and maintaining computer hardware and software. Written by best-selling author and educator Jean Andrews, A+ Guide to IT Technical Support, 9th Edition closely integrates the CompTIA+ Exam objectives to prepare you for the 220-901 and 220-902 certification exams. The new Ninth Edition also features extensive updates to reflect current technology, techniques, and industry standards in the dynamic, fast-paced field of PC repair and information technology. Each chapter covers both core concepts and advanced topics, organizing material to facilitate practical application and encourage you to learn by doing. The new edition features more coverage of updated hardware, security, virtualization, new coverage of cloud computing, Linux and Mac OS, and increased emphasis on mobile devices. Supported by a wide range of supplemental resources to enhance learning with Lab Manuals, CourseNotes online labs and the optional MindTap that includes online labs, certification test prep and interactive exercises and activities, this proven text offers students an ideal way to prepare for success as a professional IT support technician and administrator.
Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.
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Working Inside Desktop Computers and Laptops
All About Motherboards
Supporting Processors and Upgrading Memory
Supporting the Power System and Troubleshooting Computers
Supporting Hard Drives and Other Storage Devices
Survey of Windows Features and Support Tools
Supporting Customers and Troubleshooting Windows
Troubleshooting Windows Startup
Connecting To and Setting Up a Network
Supporting Network Hardware
Supporting Mobile Operating Systems
Windows Resources on a Network
Supporting Printers and Customizing a System
Supporting IO Devices
Virtualization Linux and Mac OS X
Overige edities - Alles weergeven
able ACTIVITY administrator answer appears applications BIOS boot cable called Close command Compare COMPLETION components congure connection connector Control create desktop device dialog box disk display documentation Enter errors Event Explorer Figure folder Follow these steps goal hard drive hardware installed Internet access IP address LAB PREPARATION lab requires laptop machine Manager manufacturer memory menu MINUTES monitor motherboard Notes OBJECTIVES operating system options Panel password performance port printer problem processor Record remote remove requires restore running screen Security server settings setup shared Start starts startup stored troubleshooting update user account utility Verify virtual Windows wire