Return on Investment in Training and Performance Improvement ProgramsRoutledge, 25 jun 2012 - 344 pagina's The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs,' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. |
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... ROI Progress and Status, 2. Why ROI?, 10. The Concerns with ROI, 16. Barriers to ROI Implementation, 22. Benefits of ... Methodology, 33. An Evaluation Framework, 34. The ROI Model, 36. Operating Standards and Philosophy, 52 ...
... (ROI) has become one of the most challenging and intriguing issues facing the human resources development (HRD) and ... Methodology The challenging aspect of ROI is the nature and accuracy of its development. The process often seems very ...
... ROI techniques in some organizations. These issues sometimes leave practitioners with distaste for ROI ... methodology, based on almost 20 years of development and improvement. It is a process that is rich in tradition and refined to meet the ...
... ROI process ignore, or provide very little insight into, the two key elements essential to developing the ROI ... methodology has significantly added to the ROI literature. Hundreds of papers, articles, cases, and research reports have ...
... ROI studies, this book should be a very useful reference for them. In a ... process is appropriate for all change efforts, this book should be a useful ... methodology. 3. The most recent version of the ROI model is xii Measuring ...
Inhoudsopgave
1 | |
Chapter 2 ROI Model | 32 |
Chapter 3 Collecting Data | 58 |
Chapter 4 Isolating the Effects of Training | 111 |
Chapter 5 Converting Data to Monetary Benefits | 146 |
Chapter 6 Tabulating Program Costs | 173 |
Chapter 7 Calculating the Return | 196 |
Chapter 8 Identifying Intangible Measures | 235 |
Chapter 9 ROI Forecasting | 256 |
Chapter 10 How to Communicate Results | 286 |
Chapter 11 Implementation Issues | 322 |
Resources | 356 |
How ResultsBased Are Your Training and Development Programs? | 363 |
Index | 371 |
About the Author | 376 |
Overige edities - Alles bekijken
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Gedeeltelijke weergave - 2012 |
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Gedeeltelijke weergave - 2003 |
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Geen voorbeeld beschikbaar - 2003 |