Return on Investment in Training and Performance Improvement ProgramsRoutledge, 25 jun 2012 - 344 pagina's The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs,' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. |
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... ROI Forecasting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256 Why Forecast ROI?, 256. The Trade-Offs of Forecasting, 258. Preprogram ROI Forecasting, 260. Forecasting with a Pilot Program, 266. Forecasting ROI ...
... (ROI) has become one of the most challenging and intriguing issues facing the human resources development (HRD) and ... process. Needed: An Effective ROI Methodology The challenging aspect of ROI is the nature and accuracy of its ...
... process and the gross misuse of ROI techniques in some organizations. These issues sometimes leave practitioners with distaste for ROI. Unfortunately, ROI cannot be ignored. To admit to clients and senior managers that the impact of ...
Jack J. Phillips. uses a process that meets the demands of the three groups previously described. Most models and representations of the ROI process ignore, or provide very little insight into, the two key elements essential to developing ...
... ROI process is appropriate for all change efforts, this book should be a useful reference for HR managers, change agents, quality managers, reengineering coordinators, and information technology specialists. The ROI process described in ...
Inhoudsopgave
1 | |
Chapter 2 ROI Model | 32 |
Chapter 3 Collecting Data | 58 |
Chapter 4 Isolating the Effects of Training | 111 |
Chapter 5 Converting Data to Monetary Benefits | 146 |
Chapter 6 Tabulating Program Costs | 173 |
Chapter 7 Calculating the Return | 196 |
Chapter 8 Identifying Intangible Measures | 235 |
Chapter 9 ROI Forecasting | 256 |
Chapter 10 How to Communicate Results | 286 |
Chapter 11 Implementation Issues | 322 |
Resources | 356 |
How ResultsBased Are Your Training and Development Programs? | 363 |
Index | 371 |
About the Author | 376 |
Overige edities - Alles bekijken
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Gedeeltelijke weergave - 2012 |
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Gedeeltelijke weergave - 2003 |
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Geen voorbeeld beschikbaar - 2003 |