Return on Investment in Training and Performance Improvement ProgramsRoutledge, 25 jun 2012 - 344 pagina's The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs,' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. |
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... approach that can be simplified and implemented within the current budget constraints and resources of the organization. This book presents a proven ROI methodology, based on almost 20 years of development and improvement. It is a ...
... approach. A new edition has been requested and supported by clients and colleagues who want the latest information on ROI. While the original book provided a sound reference, this new edition provides expanded coverage of many topics ...
... approach to the ROI. This chapter presents a brief summary of the model for those who are being introduced to the methodology for the first time. Chapter 3: Collecting Data This chapter presents a variety of approaches to one of the ...
... approach. I must also acknowledge the important work and contribution of my spouse, business partner, and friend, Patti Phillips, who has applied this process regularly and made significant progress. Patti provided numerous suggestions ...
... approach to the issue and implement an appropriate mix of evaluation strategies that includes ROI. This chapter presents the basic issues and trends concerning ROI measurement. Although the interest in the topic has heightened and much ...
Inhoudsopgave
1 | |
Chapter 2 ROI Model | 32 |
Chapter 3 Collecting Data | 58 |
Chapter 4 Isolating the Effects of Training | 111 |
Chapter 5 Converting Data to Monetary Benefits | 146 |
Chapter 6 Tabulating Program Costs | 173 |
Chapter 7 Calculating the Return | 196 |
Chapter 8 Identifying Intangible Measures | 235 |
Chapter 9 ROI Forecasting | 256 |
Chapter 10 How to Communicate Results | 286 |
Chapter 11 Implementation Issues | 322 |
Resources | 356 |
How ResultsBased Are Your Training and Development Programs? | 363 |
Index | 371 |
About the Author | 376 |
Overige edities - Alles bekijken
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Gedeeltelijke weergave - 2012 |
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Gedeeltelijke weergave - 2003 |
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Geen voorbeeld beschikbaar - 2003 |