Return on Investment in Training and Performance Improvement ProgramsRoutledge, 25 jun 2012 - 344 pagina's The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs,' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. |
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Resultaten 1-5 van 89
... Appropriate Measures, 164. Accuracy and Credibility of Data, 165. Final Thoughts, 169. Case Study—Part D, Linear Network Systems, 169. References, 170. Further Reading, 171. CH A P T E R 6 Tabulating Program Costs ...
... appropriate method for a specific situation are presented. Chapter 4: Isolating the Effects of Training This chapter presents what is perhaps the most important aspect of the ROI process. Ranging from the use of a control group ...
... appropriate mix of evaluation strategies that includes ROI. This chapter presents the basic issues and trends concerning ROI measurement. Although the interest in the topic has heightened and much progress has been made, it is still an ...
... appropriate accountability measures have become frustrated and, in an attempt to respond to the situation, have turned to ROI. Top executives are now demanding return on investment calculations from departments and functions where they ...
... appropriate with a variety of HRD programs. Some models apply to only a small number of programs such as sales or productivity training. Ideally, the process must be applicable to all types of training and other HRD programs such as ...
Inhoudsopgave
1 | |
Chapter 2 ROI Model | 32 |
Chapter 3 Collecting Data | 58 |
Chapter 4 Isolating the Effects of Training | 111 |
Chapter 5 Converting Data to Monetary Benefits | 146 |
Chapter 6 Tabulating Program Costs | 173 |
Chapter 7 Calculating the Return | 196 |
Chapter 8 Identifying Intangible Measures | 235 |
Chapter 9 ROI Forecasting | 256 |
Chapter 10 How to Communicate Results | 286 |
Chapter 11 Implementation Issues | 322 |
Resources | 356 |
How ResultsBased Are Your Training and Development Programs? | 363 |
Index | 371 |
About the Author | 376 |
Overige edities - Alles bekijken
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Gedeeltelijke weergave - 2012 |
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Gedeeltelijke weergave - 2003 |
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Geen voorbeeld beschikbaar - 2003 |