Return on Investment in Training and Performance Improvement ProgramsRoutledge, 25 jun 2012 - 344 pagina's The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs,' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. |
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... become one of the most challenging and intriguing issues facing the human resources development (HRD) and performance improvement field. The interest in ROI has been phenomenal. The topic appears on almost every HRD conference and ...
... become a standard reference in the HRD field and a widely used workshop companion. This new edition should surpass the previous success as it presents a model that is rational, feasible, and understandable to the typical practitioner ...
... This chapter identifies the important issues that must be tackled for the ROI process to become a productive, useful, and long-lasting process. Acknowledgments In no way has developing this book been a xvi Measuring Return on Investment.
... become the all-time best seller at ASTD from over 250 of the society's titles sold through catalogs, bookstores, and conferences. Because of the reaction and response, Volume 2 was developed and published three years later (Phillips ...
... becomes a more critical issue. A growing budget creates a larger target for internal critics, often prompting the development of an ROI process. The function, department, or process showing the most value will likely receive the largest ...
Inhoudsopgave
1 | |
Chapter 2 ROI Model | 32 |
Chapter 3 Collecting Data | 58 |
Chapter 4 Isolating the Effects of Training | 111 |
Chapter 5 Converting Data to Monetary Benefits | 146 |
Chapter 6 Tabulating Program Costs | 173 |
Chapter 7 Calculating the Return | 196 |
Chapter 8 Identifying Intangible Measures | 235 |
Chapter 9 ROI Forecasting | 256 |
Chapter 10 How to Communicate Results | 286 |
Chapter 11 Implementation Issues | 322 |
Resources | 356 |
How ResultsBased Are Your Training and Development Programs? | 363 |
Index | 371 |
About the Author | 376 |
Overige edities - Alles bekijken
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Gedeeltelijke weergave - 2012 |
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Gedeeltelijke weergave - 2003 |
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Geen voorbeeld beschikbaar - 2003 |