Return on Investment in Training and Performance Improvement ProgramsRoutledge, 25 jun 2012 - 344 pagina's The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs,' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. |
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... CHAPTER 2 ROI Model ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Building the ROI Methodology, 33. An Evaluation Framework, 34. The ROI Model, 36. Operating Standards and Philosophy, 52 ...
... CHAPTER 8 Identifying Intangible Measures .... . . . . . . . . . . . . . . . . . . ... 235 Key Issues, 236. Typical Intangible Measures, 242. Final Thoughts, 252. Case Study—Part G, Linear Network Systems, 252. References, 255. Further ...
... chapter on isolating the effects of programs has been enhanced and includes the specific steps for participant's estimation, an interpretation of estimation, and the credibility and reliability of the process. 8. The chapter on ...
... chapter, beginning with Chapter 2. Readers can work through the case, step-by-step, exploring the issues uncovered in the chapter and learn how to apply them to their own organizations. The results of each part are presented in the next ...
... chapter is that there are many influences on business performance measures with training being only one of them. Chapter 5: Converting Data to Monetary Benefits This chapter presents an essential step for developing an economic benefit ...
Inhoudsopgave
1 | |
Chapter 2 ROI Model | 32 |
Chapter 3 Collecting Data | 58 |
Chapter 4 Isolating the Effects of Training | 111 |
Chapter 5 Converting Data to Monetary Benefits | 146 |
Chapter 6 Tabulating Program Costs | 173 |
Chapter 7 Calculating the Return | 196 |
Chapter 8 Identifying Intangible Measures | 235 |
Chapter 9 ROI Forecasting | 256 |
Chapter 10 How to Communicate Results | 286 |
Chapter 11 Implementation Issues | 322 |
Resources | 356 |
How ResultsBased Are Your Training and Development Programs? | 363 |
Index | 371 |
About the Author | 376 |
Overige edities - Alles bekijken
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Gedeeltelijke weergave - 2012 |
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Gedeeltelijke weergave - 2003 |
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Geen voorbeeld beschikbaar - 2003 |