Return on Investment in Training and Performance Improvement ProgramsRoutledge, 25 jun 2012 - 344 pagina's The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs,' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. |
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... conducting surveys to monitoring performance data, the most common ways to collect data at all levels are described in this chapter. Useful tips and techniques to help select the appropriate method for a specific situation are presented ...
... conducted to show the progress of ROI as well as the dilemmas concerning ROI. Perhaps one of the most comprehensive studies was conducted by the Corporate Leadership Council involving 278 organizations showing the tremendous interest in ...
... conducted in December 2002. ASTD, recognizing the increased importance of ROI, established a “Conference within a Conference” at its International Conference and Exposition. This practice began in 2000 and continues. It provides a ...
... conducted. Change, Quality, and Reengineering ROI applications have increased because of the growing interest in a variety of organizational improvement, quality, and change programs, which have dominated in organizations, particularly ...
... conducted for programs in all three categories, including development. The term learning solution is sometimes used in lieu of training to underscore the point that there are many solutions to performance problems or performance ...
Inhoudsopgave
1 | |
Chapter 2 ROI Model | 32 |
Chapter 3 Collecting Data | 58 |
Chapter 4 Isolating the Effects of Training | 111 |
Chapter 5 Converting Data to Monetary Benefits | 146 |
Chapter 6 Tabulating Program Costs | 173 |
Chapter 7 Calculating the Return | 196 |
Chapter 8 Identifying Intangible Measures | 235 |
Chapter 9 ROI Forecasting | 256 |
Chapter 10 How to Communicate Results | 286 |
Chapter 11 Implementation Issues | 322 |
Resources | 356 |
How ResultsBased Are Your Training and Development Programs? | 363 |
Index | 371 |
About the Author | 376 |
Overige edities - Alles bekijken
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Gedeeltelijke weergave - 2012 |
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Gedeeltelijke weergave - 2003 |
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Geen voorbeeld beschikbaar - 2003 |