Return on Investment in Training and Performance Improvement ProgramsRoutledge, 25 jun 2012 - 344 pagina's The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs,' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. |
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... Cost of Quality, 153. Converting Employee Time, 155. Using Historical Costs, 156. Using Internal and External ... Cost Strategies, 174. Cost Tracking Issues, 178. Major Cost Categories, 181. Cost Accumulation and Estimation, 188. Final ...
... costs has been expanded to show an actual example of a fully loaded cost calculation. 10. The chapter on ROI is significantly expanded to include more information on the interpretation, use, and abuse of ROI. 11. More examples are ...
... Costs This chapter details specifically what types of costs should be included in the ROI formula. Different categories and classifications of costs are explored in this chapter with the goal for developing a fully loaded cost profile ...
... cost benefit analysis □ planning and reporting is input-focused □ □ □ Characterized by: □ □ □ □ program linked to specific business needs assessment of performance effectiveness specific objectives for application and impact ...
... cost efficient. Senior Managers/Sponsors/Clients Managers who must approve HRD budgets, request HRD programs, or live with the results of programs, have a strong interest in developing the ROI in training. They want a process that ...
Inhoudsopgave
1 | |
Chapter 2 ROI Model | 32 |
Chapter 3 Collecting Data | 58 |
Chapter 4 Isolating the Effects of Training | 111 |
Chapter 5 Converting Data to Monetary Benefits | 146 |
Chapter 6 Tabulating Program Costs | 173 |
Chapter 7 Calculating the Return | 196 |
Chapter 8 Identifying Intangible Measures | 235 |
Chapter 9 ROI Forecasting | 256 |
Chapter 10 How to Communicate Results | 286 |
Chapter 11 Implementation Issues | 322 |
Resources | 356 |
How ResultsBased Are Your Training and Development Programs? | 363 |
Index | 371 |
About the Author | 376 |
Overige edities - Alles bekijken
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Gedeeltelijke weergave - 2012 |
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Gedeeltelijke weergave - 2003 |
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Geen voorbeeld beschikbaar - 2003 |