Return on Investment in Training and Performance Improvement ProgramsRoutledge, 25 jun 2012 - 344 pagina's The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs,' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. |
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... critical and important issue. Several issues are driving the increased interest in ROI. Pressure from clients and senior managers to show the return on their training investment is probably the most influential driver. Competitive ...
... critical for their future support. The third important group is the evaluation researchers who develop, explore, and analyze new processes and techniques. When exposed to this methodology in a twoday or one-week workshop, the ...
... critical issues in the Human Resource Development (HRD) field. The topic appears routinely on conference agendas and at professional meetings. Journals and newsletters regularly embrace the concept with increasing print space. A ...
... critical part of the measurement and evaluation cycle. □ The implementation of a comprehensive measurement and evaluation process usually leads to increased emphasis on the initial needs analysis. □ Organizations without comprehensive ...
... critical issue. Many professional associations in different countries have offered workshops, seminars, and dedicated conferences to the measurement issue, including ROI. Some associations have sponsored individual workshops on ROI. The ...
Inhoudsopgave
1 | |
Chapter 2 ROI Model | 32 |
Chapter 3 Collecting Data | 58 |
Chapter 4 Isolating the Effects of Training | 111 |
Chapter 5 Converting Data to Monetary Benefits | 146 |
Chapter 6 Tabulating Program Costs | 173 |
Chapter 7 Calculating the Return | 196 |
Chapter 8 Identifying Intangible Measures | 235 |
Chapter 9 ROI Forecasting | 256 |
Chapter 10 How to Communicate Results | 286 |
Chapter 11 Implementation Issues | 322 |
Resources | 356 |
How ResultsBased Are Your Training and Development Programs? | 363 |
Index | 371 |
About the Author | 376 |
Overige edities - Alles bekijken
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Gedeeltelijke weergave - 2012 |
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Gedeeltelijke weergave - 2003 |
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Geen voorbeeld beschikbaar - 2003 |