Return on Investment in Training and Performance Improvement ProgramsRoutledge, 25 jun 2012 - 344 pagina's The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs,' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. |
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... determining the amount of improvement directly linked to the training program. The premise of this chapter is that there are many influences on business performance measures with training being only one of them. Chapter 5: Converting ...
... (instead of problem) as organizations strive to bring more accountability through the use of the ROI methodology. Another major study attempted to determine how organizations measure the 6 Measuring Return on Investment.
Jack J. Phillips. Another major study attempted to determine how organizations measure the impact of corporate universities (Phillips, 2000). A detailed benchmarking study examined how major corporate universities are dealing with the ...
... determine if participants applied on the job what they learned. At Level 4, Business Impact, the measurement focuses on the changes in the impact measures linked to the program. Typical Level 4 measures include output, quality, costs ...
... determine if the benefits of the program, expressed in monetary values, have outweighed the costs. It will determine if the program made a contribution to the organization and if it was, indeed, a good investment. Set Priorities ...
Inhoudsopgave
1 | |
Chapter 2 ROI Model | 32 |
Chapter 3 Collecting Data | 58 |
Chapter 4 Isolating the Effects of Training | 111 |
Chapter 5 Converting Data to Monetary Benefits | 146 |
Chapter 6 Tabulating Program Costs | 173 |
Chapter 7 Calculating the Return | 196 |
Chapter 8 Identifying Intangible Measures | 235 |
Chapter 9 ROI Forecasting | 256 |
Chapter 10 How to Communicate Results | 286 |
Chapter 11 Implementation Issues | 322 |
Resources | 356 |
How ResultsBased Are Your Training and Development Programs? | 363 |
Index | 371 |
About the Author | 376 |
Overige edities - Alles bekijken
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Gedeeltelijke weergave - 2012 |
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Gedeeltelijke weergave - 2003 |
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Geen voorbeeld beschikbaar - 2003 |