Return on Investment in Training and Performance Improvement ProgramsRoutledge, 25 jun 2012 - 344 pagina's The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs,' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. |
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... evaluating education and training. Also, with this group, the book should be a useful textbook or supplemental book for a course on evaluation. Its content should stimulate thought and debate on how the ROI is developed for the ...
... evaluation addressed early in the cycle. □ Measurement and evaluation processes are systematic and methodical, often built into the delivery process. □ Technology is significantly enhancing the measurement and evaluation process ...
... evaluation, up to and including business impact and ROI. These same corporate universities also want to use ROI, but are struggling with how to calculate it and what to do with the results. These and other studies indicate two important ...
... Evaluation The ROI process adds a fifth level to the four levels of evaluation, which were developed almost 40 years ago (Kirkpatrick, 1975). Table 1-5 shows the five-level framework used in this book. At Level 1, Reaction and Planned ...
... evaluation), the measurement compares the program's monetary benefits with the program costs. The evaluation cycle is not complete until the Level 5 evaluation is conducted. Change, Quality, and Reengineering ROI applications have ...
Inhoudsopgave
1 | |
Chapter 2 ROI Model | 32 |
Chapter 3 Collecting Data | 58 |
Chapter 4 Isolating the Effects of Training | 111 |
Chapter 5 Converting Data to Monetary Benefits | 146 |
Chapter 6 Tabulating Program Costs | 173 |
Chapter 7 Calculating the Return | 196 |
Chapter 8 Identifying Intangible Measures | 235 |
Chapter 9 ROI Forecasting | 256 |
Chapter 10 How to Communicate Results | 286 |
Chapter 11 Implementation Issues | 322 |
Resources | 356 |
How ResultsBased Are Your Training and Development Programs? | 363 |
Index | 371 |
About the Author | 376 |
Overige edities - Alles bekijken
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Gedeeltelijke weergave - 2012 |
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Gedeeltelijke weergave - 2003 |
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Geen voorbeeld beschikbaar - 2003 |