Return on Investment in Training and Performance Improvement ProgramsRoutledge, 25 jun 2012 - 344 pagina's The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs,' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. |
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... Forecasting Methods, 124. Participant Estimate of Training's Impact, 126. Supervisor Estimate of Training's Impact, 136. Management Estimate of Training's Impact, 137. Customer Input of Training's Impact, 138. Expert Estimation of ...
... Forecasting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256 Why Forecast ROI?, 256. The Trade-Offs of Forecasting, 258. Preprogram ROI Forecasting, 260. Forecasting with a Pilot Program, 266. Forecasting ROI with ...
... forecasting is added to reflect the use of the ROI methodology to justify new programs. 6. The guiding principles are prominently displayed and described in their first use. 7. The chapter on isolating the effects of programs has been ...
... Forecasting This chapter shows how the return on investment can be used to forecast the payoff of a program before it is implemented. Several examples are presented to highlight each concept. This chapter underscores the range of ...
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Inhoudsopgave
1 | |
Chapter 2 ROI Model | 32 |
Chapter 3 Collecting Data | 58 |
Chapter 4 Isolating the Effects of Training | 111 |
Chapter 5 Converting Data to Monetary Benefits | 146 |
Chapter 6 Tabulating Program Costs | 173 |
Chapter 7 Calculating the Return | 196 |
Chapter 8 Identifying Intangible Measures | 235 |
Chapter 9 ROI Forecasting | 256 |
Chapter 10 How to Communicate Results | 286 |
Chapter 11 Implementation Issues | 322 |
Resources | 356 |
How ResultsBased Are Your Training and Development Programs? | 363 |
Index | 371 |
About the Author | 376 |
Overige edities - Alles bekijken
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Gedeeltelijke weergave - 2012 |
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Gedeeltelijke weergave - 2003 |
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Geen voorbeeld beschikbaar - 2003 |