Return on Investment in Training and Performance Improvement ProgramsRoutledge, 25 jun 2012 - 344 pagina's The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs,' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. |
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... important groups. First, the practitioners who have used this model and have implemented the ROI process in their organizations continue to report their satisfaction with the process and the success that it has achieved. The ROI ...
... important issue. 15. The chapter on intangible measures has been expanded to include material on intellectual and human capital. 16. Additional resources are included at the end of the book. Also, the book contains links to websites ...
... important issue. Key issues and trends are briefly described. Various ROI criteria and requirements are presented to build a foundation for the remainder of the book. Chapter 2: ROI Model Initially conceived in the late 1970s, the model ...
... important work and contribution of my spouse, business partner, and friend, Patti Phillips, who has applied this process regularly and made significant progress. Patti provided numerous suggestions for the book and reviewed the ...
... important during business restructuring and rapid change where employees must learn new skills and often find themselves doing much more work in a dramatically downsized workforce. Most executives recognize the need for training and ...
Inhoudsopgave
1 | |
Chapter 2 ROI Model | 32 |
Chapter 3 Collecting Data | 58 |
Chapter 4 Isolating the Effects of Training | 111 |
Chapter 5 Converting Data to Monetary Benefits | 146 |
Chapter 6 Tabulating Program Costs | 173 |
Chapter 7 Calculating the Return | 196 |
Chapter 8 Identifying Intangible Measures | 235 |
Chapter 9 ROI Forecasting | 256 |
Chapter 10 How to Communicate Results | 286 |
Chapter 11 Implementation Issues | 322 |
Resources | 356 |
How ResultsBased Are Your Training and Development Programs? | 363 |
Index | 371 |
About the Author | 376 |
Overige edities - Alles bekijken
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Gedeeltelijke weergave - 2012 |
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Gedeeltelijke weergave - 2003 |
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Geen voorbeeld beschikbaar - 2003 |