Return on Investment in Training and Performance Improvement ProgramsRoutledge, 25 jun 2012 - 344 pagina's The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs,' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. |
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... evaluation of leadership development is included, which contains ten parts. Leadership is one of the most common applications of the ROI methodology. 3. The most recent version of the ROI model is xii Measuring Return on Investment.
... included to bring attention to this important issue. 15. The chapter on intangible measures has been expanded to include material on intellectual and human capital. 16. Additional resources are included at the end of the book. Also, the ...
... included at the end of each chapter, beginning with Chapter 2. Readers can work through the case, step-by-step, exploring the issues uncovered in the chapter and learn how to apply them to their own organizations. The results of each ...
... included in the ROI formula. Different categories and classifications of costs are explored in this chapter with the goal for developing a fully loaded cost profile for each ROI impact study. Chapter 7: Calculating the Return This ...
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Inhoudsopgave
1 | |
Chapter 2 ROI Model | 32 |
Chapter 3 Collecting Data | 58 |
Chapter 4 Isolating the Effects of Training | 111 |
Chapter 5 Converting Data to Monetary Benefits | 146 |
Chapter 6 Tabulating Program Costs | 173 |
Chapter 7 Calculating the Return | 196 |
Chapter 8 Identifying Intangible Measures | 235 |
Chapter 9 ROI Forecasting | 256 |
Chapter 10 How to Communicate Results | 286 |
Chapter 11 Implementation Issues | 322 |
Resources | 356 |
How ResultsBased Are Your Training and Development Programs? | 363 |
Index | 371 |
About the Author | 376 |
Overige edities - Alles bekijken
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Gedeeltelijke weergave - 2012 |
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Gedeeltelijke weergave - 2003 |
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Geen voorbeeld beschikbaar - 2003 |