Return on Investment in Training and Performance Improvement ProgramsRoutledge, 25 jun 2012 - 344 pagina's The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs,' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. |
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... individual is involved in needs assessment, instructional design, delivery, or evaluation, this book will be an indispensable reference. Individuals in training and HRD leadership positions (i.e., managers, supervisors, team leaders ...
... individuals involved in the design and implementation of change programs other than training, development, and performance improvement. Because the ROI process is appropriate for all change efforts, this book should be a useful ...
... individuals have helped shape the content and issues contained in each chapter. Much appreciation goes to our clients who provide us the opportunity to continue to experiment with the ROI process. We have had the opportunity to work ...
... individuals were contacted for the initial volume, including practitioners, authors, researchers, consultants, and conference presenters. The response was very encouraging. Ultimately, 18 cases were selected for publication in Volume 1 ...
... individual and organizational measurement and accountability. The network established three strategic goals: 1. To leverage the knowledge, skills, and experience of practitioners and sponsors. 2. To reinforce and support practitioner ...
Inhoudsopgave
1 | |
Chapter 2 ROI Model | 32 |
Chapter 3 Collecting Data | 58 |
Chapter 4 Isolating the Effects of Training | 111 |
Chapter 5 Converting Data to Monetary Benefits | 146 |
Chapter 6 Tabulating Program Costs | 173 |
Chapter 7 Calculating the Return | 196 |
Chapter 8 Identifying Intangible Measures | 235 |
Chapter 9 ROI Forecasting | 256 |
Chapter 10 How to Communicate Results | 286 |
Chapter 11 Implementation Issues | 322 |
Resources | 356 |
How ResultsBased Are Your Training and Development Programs? | 363 |
Index | 371 |
About the Author | 376 |
Overige edities - Alles bekijken
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Gedeeltelijke weergave - 2012 |
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Gedeeltelijke weergave - 2003 |
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Geen voorbeeld beschikbaar - 2003 |