Return on Investment in Training and Performance Improvement ProgramsRoutledge, 25 jun 2012 - 344 pagina's The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs,' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. |
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... involved in training, development, and performance improvement. Whether an individual is involved in needs assessment, instructional design, delivery, or evaluation, this book will be an indispensable reference. Individuals in training ...
... involved in ROI studies, this book should be a very useful reference for them. In a simple, easy-to-understand approach, it shows how the ROI is developed in language that managers understand. A third audience are those individuals involved ...
... involved in implementing the ROI process. The purpose of the organization is to promote the science and practice of individual and organizational measurement and accountability. The network established three strategic goals: 1. To ...
... involved with the process underscores the magnitude of ROI implementation. Table 1-4 presents a summary of the current status. With this much evidence of the growing interest, the ROI process is now becoming a standard tool for program ...
Jack J. Phillips. The term participant is used to refer to the individual involved in the training program or learning solution. It replaces the term trainee or student and is more commonly used than stakeholder. The term sponsor is the ...
Inhoudsopgave
1 | |
Chapter 2 ROI Model | 32 |
Chapter 3 Collecting Data | 58 |
Chapter 4 Isolating the Effects of Training | 111 |
Chapter 5 Converting Data to Monetary Benefits | 146 |
Chapter 6 Tabulating Program Costs | 173 |
Chapter 7 Calculating the Return | 196 |
Chapter 8 Identifying Intangible Measures | 235 |
Chapter 9 ROI Forecasting | 256 |
Chapter 10 How to Communicate Results | 286 |
Chapter 11 Implementation Issues | 322 |
Resources | 356 |
How ResultsBased Are Your Training and Development Programs? | 363 |
Index | 371 |
About the Author | 376 |
Overige edities - Alles bekijken
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Gedeeltelijke weergave - 2012 |
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Gedeeltelijke weergave - 2003 |
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Geen voorbeeld beschikbaar - 2003 |