Return on Investment in Training and Performance Improvement ProgramsRoutledge, 25 jun 2012 - 344 pagina's The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs,' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. |
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... Major Cost Categories, 181. Cost Accumulation and Estimation, 188. Final Thoughts, 193. Case Study— Part E, Linear Network Systems, 193. References, 195. Further Reading, 195. CH A P T E R 7 Calculating the Return ...
... it presents the ROI model in a step-by-step process. A chapter is devoted to each major part of the model as the pieces of the ROI puzzle are methodically put together. At the conclusion, the reader has a Preface xiii.
... major service firms such as banks and telecommunications companies used the ROI process to show the value of various programs. Applications evolved into the health care arena as the industry sought ways to improve educational services ...
... (instead of problem) as organizations strive to bring more accountability through the use of the ROI methodology. Another major study attempted to determine how organizations measure the 6 Measuring Return on Investment.
Jack J. Phillips. Another major study attempted to determine how organizations measure the impact of corporate universities (Phillips, 2000). A detailed benchmarking study examined how major corporate universities are dealing with the ...
Inhoudsopgave
1 | |
Chapter 2 ROI Model | 32 |
Chapter 3 Collecting Data | 58 |
Chapter 4 Isolating the Effects of Training | 111 |
Chapter 5 Converting Data to Monetary Benefits | 146 |
Chapter 6 Tabulating Program Costs | 173 |
Chapter 7 Calculating the Return | 196 |
Chapter 8 Identifying Intangible Measures | 235 |
Chapter 9 ROI Forecasting | 256 |
Chapter 10 How to Communicate Results | 286 |
Chapter 11 Implementation Issues | 322 |
Resources | 356 |
How ResultsBased Are Your Training and Development Programs? | 363 |
Index | 371 |
About the Author | 376 |
Overige edities - Alles bekijken
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Gedeeltelijke weergave - 2012 |
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Gedeeltelijke weergave - 2003 |
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Geen voorbeeld beschikbaar - 2003 |