Return on Investment in Training and Performance Improvement ProgramsRoutledge, 25 jun 2012 - 344 pagina's The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs,' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. |
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... Measures, 162. Using HRD Staff Estimates, 163. Selecting the Appropriate Measures, 164. Accuracy and Credibility of Data, 165. Final Thoughts, 169. Case Study—Part D, Linear Network Systems, 169. References, 170. Further Reading, 171 ...
... Measures .... . . . . . . . . . . . . . . . . . . ... 235 Key Issues, 236. Typical Intangible Measures, 242. Final Thoughts, 252. Case Study—Part G, Linear Network Systems, 252. References, 255. Further Reading, 255. CH A P T E R 9 ...
... measure the impact of a variety of human resources programs, reengineering initiatives, and technology implementation situations, as well as in changes of procedures, practices, and policies. Any time change is implemented, this process ...
... measures has been expanded to include material on intellectual and human capital. 16. Additional resources are included at the end of the book. Also, the book contains links to websites, software, casebooks, and a newly developed ROI ...
... Measures This is a brief chapter that focuses on nonmonetary benefits from the program. Recognizing that not all of the measures can or should be converted to monetary values, this chapter shows how the intangible measures should be ...
Inhoudsopgave
1 | |
Chapter 2 ROI Model | 32 |
Chapter 3 Collecting Data | 58 |
Chapter 4 Isolating the Effects of Training | 111 |
Chapter 5 Converting Data to Monetary Benefits | 146 |
Chapter 6 Tabulating Program Costs | 173 |
Chapter 7 Calculating the Return | 196 |
Chapter 8 Identifying Intangible Measures | 235 |
Chapter 9 ROI Forecasting | 256 |
Chapter 10 How to Communicate Results | 286 |
Chapter 11 Implementation Issues | 322 |
Resources | 356 |
How ResultsBased Are Your Training and Development Programs? | 363 |
Index | 371 |
About the Author | 376 |
Overige edities - Alles bekijken
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Gedeeltelijke weergave - 2012 |
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Gedeeltelijke weergave - 2003 |
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Geen voorbeeld beschikbaar - 2003 |