Return on Investment in Training and Performance Improvement ProgramsRoutledge, 25 jun 2012 - 344 pagina's The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs,' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. |
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... , 86. Business Performance Monitoring, 89. Action Planning and Follow-Up Assignments, 91. Performance Contracts, 100. Selecting the . . Appropriate Method, 101. Data Tabulation Issue, 105. Final Thoughts, 106. v Contents.
Jack J. Phillips. Appropriate Method, 101. Data Tabulation Issue, 105. Final Thoughts, 106. Case Study—Part B, Linear ... Methods, 124. Participant Estimate of Training's Impact, 126. Supervisor Estimate of Training's Impact, 136 ...
... method for a specific situation are presented. Chapter 4: Isolating the Effects of Training This chapter presents what is perhaps the most important aspect of the ROI process. Ranging from the use of a control group arrangement to ...
... methods are used to determine if participants applied on the job what they learned. At Level 4, Business Impact, the measurement focuses on the changes in the impact measures linked to the program. Typical Level 4 measures include ...
... method similar to the ROI formula applied to other types of investments. Senior managers have a never-ending desire to have it all come down to an ROI calculation, reflected as a percentage. And, as do HRD practitioners, they also want ...
Inhoudsopgave
1 | |
Chapter 2 ROI Model | 32 |
Chapter 3 Collecting Data | 58 |
Chapter 4 Isolating the Effects of Training | 111 |
Chapter 5 Converting Data to Monetary Benefits | 146 |
Chapter 6 Tabulating Program Costs | 173 |
Chapter 7 Calculating the Return | 196 |
Chapter 8 Identifying Intangible Measures | 235 |
Chapter 9 ROI Forecasting | 256 |
Chapter 10 How to Communicate Results | 286 |
Chapter 11 Implementation Issues | 322 |
Resources | 356 |
How ResultsBased Are Your Training and Development Programs? | 363 |
Index | 371 |
About the Author | 376 |
Overige edities - Alles bekijken
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Gedeeltelijke weergave - 2012 |
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Gedeeltelijke weergave - 2003 |
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Geen voorbeeld beschikbaar - 2003 |