Return on Investment in Training and Performance Improvement ProgramsRoutledge, 25 jun 2012 - 344 pagina's The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs,' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. |
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... Supervisors and Team Leaders Donald L. Kirkpatrick The Global Advantage Michael J. Marquardt Handbook of Training Evaluation and Measurement Methods, 3rd Edition Jack J. Phillips Human Performance Consulting James S. Pepitone Human ...
... Supervisor Estimate of Training's Impact, 136. Management Estimate of Training's Impact, 137. Customer Input of Training's ... Supervisors and Managers, 160. Linking with Other Measures, 162. Using HRD Staff Estimates, 163. Selecting the ...
... supervisory training program. Since then it has been developed, modified, and refined to represent the process reported here and expanded in all types of situations, applications, and sectors. Figure 1-1 shows how the process has ...
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Inhoudsopgave
1 | |
Chapter 2 ROI Model | 32 |
Chapter 3 Collecting Data | 58 |
Chapter 4 Isolating the Effects of Training | 111 |
Chapter 5 Converting Data to Monetary Benefits | 146 |
Chapter 6 Tabulating Program Costs | 173 |
Chapter 7 Calculating the Return | 196 |
Chapter 8 Identifying Intangible Measures | 235 |
Chapter 9 ROI Forecasting | 256 |
Chapter 10 How to Communicate Results | 286 |
Chapter 11 Implementation Issues | 322 |
Resources | 356 |
How ResultsBased Are Your Training and Development Programs? | 363 |
Index | 371 |
About the Author | 376 |
Overige edities - Alles bekijken
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Gedeeltelijke weergave - 2012 |
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Gedeeltelijke weergave - 2003 |
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Geen voorbeeld beschikbaar - 2003 |