Return on Investment in Training and Performance Improvement ProgramsRoutledge, 25 jun 2012 - 344 pagina's The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs,' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. |
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... types of programs and settings. 12. The references are updated, including those from all types of processes, with 90% of the references after the year 2000. 13. All forms and templates have been updated. 14. A new chapter on ...
... types of costs should be included in the ROI formula. Different categories and classifications of costs are explored in this chapter with the goal for developing a fully loaded cost profile for each ROI impact study. Chapter 7 ...
... types of data. Chapter 10: How to Communicate Results This chapter provides best-practice approaches to communicate the results of impact studies. The chapter details how to plan for communications, select audiences and media, develop ...
... types of situations, applications, and sectors. Figure 1-1 shows how the process has evolved within the different sectors. Applications began in the manufacturing sector, where the process is easily developed. It migrated to the service ...
... types of program applications vary significantly. Table 1-1 shows a full range of current applications representing ... type of setting and environment. Case Studies The status of the ROI process among practitioners in the field is ...
Inhoudsopgave
1 | |
Chapter 2 ROI Model | 32 |
Chapter 3 Collecting Data | 58 |
Chapter 4 Isolating the Effects of Training | 111 |
Chapter 5 Converting Data to Monetary Benefits | 146 |
Chapter 6 Tabulating Program Costs | 173 |
Chapter 7 Calculating the Return | 196 |
Chapter 8 Identifying Intangible Measures | 235 |
Chapter 9 ROI Forecasting | 256 |
Chapter 10 How to Communicate Results | 286 |
Chapter 11 Implementation Issues | 322 |
Resources | 356 |
How ResultsBased Are Your Training and Development Programs? | 363 |
Index | 371 |
About the Author | 376 |
Overige edities - Alles bekijken
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Gedeeltelijke weergave - 2012 |
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Gedeeltelijke weergave - 2003 |
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Geen voorbeeld beschikbaar - 2003 |