Return on Investment in Training and Performance Improvement ProgramsRoutledge, 25 jun 2012 - 344 pagina's The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs,' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. |
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... usually leads to increased emphasis on the initial needs analysis. □ Organizations without comprehensive measurement and evaluation have reduced or eliminated their program budgets. □ Organizations with comprehensive measurement and ...
... usually expressed as a percentage. 4. Business Impact 5. Return on Investment necessary to develop core competencies needed to maintain a productive labor force. In some countries, the governments require minimum levels of funding for ...
... usually anxiously waiting for results, only to be disappointed when they are not readily available. For an ROI process to be useful, it must balance many issues such as feasibility, simplicity, credibility, and soundness. More ...
... usually insist that models, formulas, assumptions, and theories are sound and based on commonly accepted practices. They also want a process that produces accurate values and consistent outcomes. If estimates are necessary, researchers ...
... Usually a part of senior management, this individual cares about the outcome of the ROI evaluation and is sometimes labeled the client. Finally, the term CEO is used to refer to the top executive at a specific organizational entity. The ...
Inhoudsopgave
1 | |
Chapter 2 ROI Model | 32 |
Chapter 3 Collecting Data | 58 |
Chapter 4 Isolating the Effects of Training | 111 |
Chapter 5 Converting Data to Monetary Benefits | 146 |
Chapter 6 Tabulating Program Costs | 173 |
Chapter 7 Calculating the Return | 196 |
Chapter 8 Identifying Intangible Measures | 235 |
Chapter 9 ROI Forecasting | 256 |
Chapter 10 How to Communicate Results | 286 |
Chapter 11 Implementation Issues | 322 |
Resources | 356 |
How ResultsBased Are Your Training and Development Programs? | 363 |
Index | 371 |
About the Author | 376 |
Overige edities - Alles bekijken
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Gedeeltelijke weergave - 2012 |
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Gedeeltelijke weergave - 2003 |
Return on Investment in Training and Performance Improvement Programs Jack J. Phillips Geen voorbeeld beschikbaar - 2003 |