Discourses of Post-bureaucratic Organization
John Benjamins Publishing, 2003 - 234 pagina's
This book considers the discourses that come into play in organizational change. The book outlines the tensions that arise for people having to enact change, and analyzes the ways in which they position themselves in changing organizational environments. The book takes a social semiotic perspective on discourse, organization and change. Here, discourse encompasses not only the multi-modal resources that people mobilize in organizational (inter)action, but also the practices and transformative dynamics afforded by those resources. The organizational changes highlighted in the book revolve around three dimensions of work that are increasingly coming to the fore: participation, boundary-spanning and knowledging. These dimensions are explored through case studies, including a health planning project, an initiative to standardize work practices, and the tension between paper-based and IT-based reporting. The book addresses the relevance of this discourse perspective to organizational research more broadly, by investigating organization as a dynamic of resemiotizations ."Cover illustration by John Reid"
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able abstract accountability action analysis aspects authority become bureaucrat central Chapter clinical clinicians communication complex concepts concerns conduct consider construction context course create developments dimensions discourse discussion document dynamic emerging enact example Extract force formal forms hand hospital identity important increasingly individuals interaction interests involved issues kinds knowledge language less levels lines linguistic material meaning meeting modes nature negotiation nominal notes organization organizational outcomes participation particular pathway patient performance phase planning position post-bureaucratic potential practices present problem procedure production realized record referred relations relationships represent representation role Rose rules seen semiotic senior planner sense shift shows situated social space speaking specific stakeholders structures talk technologies tension textualization theory things tion turn understandings workers workplace writing