Resources, Co-Evolution and Artifacts: Theory in CSCW

Voorkant
Mark S. Ackerman, Christine A. Halverson, Thomas Erickson, Wendy A. Kellogg
Springer Science & Business Media, 24 okt 2007 - 332 pagina's

A topic of significant interest to the CSCW, IT and IS communities is the issue of how software and other technical systems come to be adopted and used. We know from considerable research that people use systems in many ways, and that the process of incorporating them in their everyday activities can require a great deal of effort. One way of understanding adoption and use is by considering artifacts as resources in people's environments.

"Resources, Co-Evolution and Artifacts: Theory in CSCW" looks at how resources get created, adopted, modified, and die, by using a number of theoretical and empirical studies to carefully examine and chart resources over time. It examines issues such as: how resources are tailored or otherwise changed as the situations and purposes for which they are used change; how a resource is maintained and reused within an organisation; the ways in which the value of a resource comes to be recognised and portrayed; the ways in which an artifact is transformed to enable it to function more effectively as a resource; the ways in which an artifact's usage practices evolve as it becomes recognized as a resource; how one might approach the problem of designing a resource de novo; the ways in which opportunistic use of an artifact transforms it into a new kind of resource.

 

Inhoudsopgave

The Surprising 9
8
The Zephyr Help Instance as a CSCW Resource
37
Toward a Principled Synthesis of 59
58
Supporting Expertise
95
Representational Gestures as Cognitive Artifacts for
117
Distributed Cognition and Joint Activity in Computer 145
144
Representation Coordination and Information Artifacts
167
A Practice 255
254
Toward a Theory of Resources
307
Index
325
Copyright

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Pagina vii - Professor in the Department of Electrical Engineering and Computer Science, at the University of Michigan.
Pagina ix - Technology and a professor of information technologies and organization studies at MIT's Sloan School of Management.

Over de auteur (2007)

Written by senior researchers in CSCW. Wendy Kellogg is one of the founders of Human-Computer Interaction and CSCW.

Bibliografische gegevens